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Introduction
Reliability Test Facility
Once our engineering team has developed a product
design, the Reliability Test Facility takes a major role
to insure performance standards. The lab is equipped
with specialized test equipment designed to run for
thousands of hours, providing environmental,
electrical and mechanical testing of potentiometers
and encoders. Humidity, salt spray, rotational
cycling, and exposure to high and low temperature
extremes are just a few of the specialized tests
performed on our products. In addition to testing
?nished products, our lab is set up to test individual
piece parts, such as printed elements and windings,
for endurance. The Reliability Assurance Test
Program (RATP), which has a six-sigma quality goal,
is evidence of our commitment to quality.
Commitment to Quality
Quality is the foundation of our products, starting
with the acceptance of the customer drawing.
Quality is continually being measured each and
every time a Bourns? product is being put to use in
every customer application. The Sensors and
Controls Division has adopted the Six-Sigma Quality
Program as the foundation of our business practice.
Quality goes far beyond perfect parts, beyond quality
control, to understanding zero-defects and how
dependability affects our customer’s customer. We
are QS9000 certi?ed and committed to consistent
product reliability, assuring the highest yield of
dependable, high performance products.
Bourns’ successful commitment to quality is evident
from the awards that the company has been received
over the years. Some of the most recent awards
include:
? 2002 – Invensys Bronze Supplier Award
? 2002 – Tektronix Preferred Supplier Award
? 2000 – Lucent APL Gold Award
? 2000 – TTI Supplier Excellence Award
Riverside Reliability Test Facility
4
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